Total Credits: 1 Advance Credits
Tags: Encore 2022 Annual Conference
Enjoy two presentations that offer perspectives on qual from outside the qual world.
What Can Magicians Teach Us About How Consumers Think? (Jeff) Fields like neuroscience, behavioral economics, and semiotics offer us perspectives on how consumers think. But what about the field of magic? For millennia, magicians have been puzzling out attention, perception, and cognition. How do humans process sensory data into reality, and how can assumptions, mental shortcuts, and the fickleness of memory be manipulated to seemingly bend or break reality? This session – delivered by a lifelong student of magic – explores what the magical arts can teach us about how consumers think, and the practical implications for our research designs. So the next time you need to "pull a rabbit out of a hat" on a study, you'll have an extra trick up your sleeve!
Shifting Your Consumer Perspective (Ted) A couple years ago, as a researcher, I thought I was the bridge for my clients to understand their consumers. Then I got a job working the night shift at a hotel. Embedded myself on the front line, and shoved into a different role as a consumer, my perspective and understanding of a large segment of consumers shifted dramatically. I will share the lessons learned that have helped me become a better researcher and moderator, gain a different perspective on the consumer experience, and become a more empathetic person.
Handout: What Can Magicians Teach Us About How Consumers Think (104.3 MB) | Available after Purchase |
Ted Kendall started his research career on the client side in the technology world--working for Hewlett-Packard, Compaq, and then permutations of US West. In 1997, he conducted a bulletin board research discussion--arguable the first (though that honor may go to Jeff Walkowski by just days or hours). He co-founded QualTalk which became Qualboards (now with Schlesinger). Realizing I missed doing research, he left to form my own gig--TripleScoop Premium Market Research. In the last few months he joined Cricut's Consumer Insights team. Cricut makes electronic cutting machines and other tools and accessories used to make arts and crafts. For fun, he reads voraciously, love a good streaming series, runs, and is a big baseball fan--both games and history. |
The Lens of Virtue: How Morality Shapes Our Perceptions and Choices
Original Program Date: 05/16/2022 |
Connecting Generations: Sparking Connection, Understanding, and Empathy in the Workplace
Original Program Date: 05/16/2022 |
Using the World Café Model to Elicit Large-Scale Stakeholder Reactions
Original Program Date: 05/17/2022 |
Embrace the Electrode! Enriching Qualitative Insights with Biometrics
Original Program Date: 05/17/2022 |