Patrick Bennett is a Senior UX Researcher in the FinTech Product Group at HubSpot. In this role he leads research initiatives related to pricing and packaging, the buying experience, and account billing and administration. Prior to his role at HubSpot, Patrick worked in UX research for Toast Inc. and Zipcar. Patrick got his start in UX research as an independent UX research consultant for educational publishers while working as a full-time associate professor of psychology at Indiana State University. Patrick loved his time in academia but has found a wonderful new home in UX and enjoys working to mentor others as they navigate similar career transitions.