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On Demand

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Duration:
54 Minutes
Format:
Audio and Video
Short Description:
When was the last time someone asked you a question that made you stop and think? These are the best types of questions because the answer that follows is original and authentic, not a pre-programmed, automatic response.
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On Demand

Average Rating:
   2
Categories:
Moderating/Facilitation |  Professionalism |  Communication
Duration:
3 Minutes
Format:
Audio and Video
Short Description:
In video #4 we will cover how skilled moderators build rapport during interviews and focus groups. When participants feel safe, and listened to, they drop their barriers, and the truth comes out. Did you ever wonder why you share more with some people than others? Great moderators turn interviews into conversations that open the door for learning and valuable insights.
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$0.00
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On Demand

Total Credits: 1 Advance Credits

Average Rating:
   1
Duration:
56 Minutes
Format:
Audio and Video
Short Description:
Watch the recording from the August 2022 Academic SIG meeting
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On Demand

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Categories:
Business Practices |  Consulting
Duration:
58 Minutes
Format:
Audio and Video
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$0.00
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On Demand

Total Credits: 1 Advance Credits

Average Rating:
   2
Categories:
Consulting |  Project Management
Duration:
1 Hour
Format:
Audio and Video
Short Description:
Positive relationships between moderators, recruiters, and facilities are paramount to every qualitative research success story. The entire industry relies upon this symbiosis. However, constantly decreasing budgets and ever tighter timelines are just some of the factors putting relationships to the test. This presentation will reveal the results of our own qualitative research with moderators, recruiters, and facility owners to understand what they see as the biggest issues affecting the relationships between all of us and how to solve them.
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Other - Physical

Total Credits: 1 Advance Credits

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Short Description:
Non-QRCA activities may also count toward Advance status. To qualify, these events must have content that is relevant specifically to the practice of qualitative research. To apply for Non-QRCA Advance points go here: https://www.qrca.org/page/advance_program
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$0.00
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On Demand

Total Credits: 0 Advance Credits

Average Rating:
   1
Categories:
Consulting
Duration:
2 Minutes
Format:
Audio and Video
Short Description:
Becoming a great moderator starts with understanding the needs of your stakeholders and learning how they will use this information to make more informed decisions.  We need to moderate and gather information from our stakeholders, our research participants, and then help guide them on how to leverage the insights we uncovered to support their business decisions.  Let’s become that go to consultant and business partner not just an order taker!
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On Demand

Total Credits: 1.5 Advance Credits

Average Rating:
   37
Categories:
Business Practices
Duration:
90 Minutes
Format:
Audio and Video
Short Description:
This session will focus on the following: What Should I Say or Not Say If a Complaint or Breach is Brought?; Best Approach to Limit Liability; Who’s Liable if Info is Breached; Who Can Help?; and Where Do You Go for Each Potential Breach?
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Webinar

Total Credits: 1 Advance Credits

Average Rating:
Not yet rated
Categories:
Professionalism
Duration:
1 Hour
Short Description:
Over the past 25 years, Steve Portigal has seen tremendous growth in user research as a community of practice, as an industry, and as a career. Steve will look at some of the changes that he’s experienced and observed—positive, negative, or otherwise. He’ll share some of the potentially overlooked opportunities to advance our field, issues that demand our limited attention and concern. He’ll also share his perspective on the directions we can drive towards. 30-40 minute talk, 20 minutes open discussion/Q&A
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$0.00
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On Demand

Average Rating:
   1
Categories:
Moderating/Facilitation |  Professionalism |  Communication
Duration:
2 Minutes
Format:
Audio and Video
Short Description:
Moderators who excel at asking targeted probing questions, will be able to uncover a deeper level of insights than their peers. There are many types of probing questions. In this video, clarification, elaboration, comparison, and hypothetical questions will be discussed, which will help build the foundation for asking probing questions.
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