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On Demand

UX SIG: The Inside Story #3: What's the Difference - UX/CX Research Role on the Inside vs the Outside?

Total Credits: 1.5 Advance Credits

Average Rating:
Business Practices
Amanda Durkee |  Russell Edwards |  Julie Francis |  Janet Standen
1 Hour 25 Minutes
Audio and Video
Original Program Date:
Feb 10, 2023


A 1.5-hour all-star panel discussion! (Including time for Q&A and discussion)

Our amazing panel:

Amanda Durkee - Principal UX Researcher, Microsoft
Russ Edwards - CX Research Lead, Siemens Digital Industries Software
Julie Francis - Principal UX/CX Researcher, Meta Reality Labs, VR

Our panelists will share their opinions and experiences of moving from the outside world to an in-house role. What's different, what's better, the challenges, and so on.... 

You can register here for free as a QRCA member. (This is also free to non-members, so tell your work colleagues about it!)


Looking forward to seeing all of you on 10th February to listen and learn! Be ready with lots of great questions! 

See you there....

Janet, Mary & Russell 



Amanda Durkee's Profile

Amanda Durkee Related Seminars and Products

Principal UX Researcher


Russell Edwards's Profile

Russell Edwards Related Seminars and Products

CX Research Lead

Siemens DISW

Russ Edwards, PhD, works in house as a CX Research Lead for Siemens Digital Industries Software. He previously worked on the agency side for RR Donnelley, so has a good perspective from both sides of the fence. He taught Cultural Anthropology at the University of South Florida. He has a BA in Business Administration, an MA in Anthropology and recently completed his Ph.D. in Applied Anthropology. 

Julie Francis Related Seminars and Products

Principal UX/CX Researcher

BellaVia Research

Janet Standen's Profile

Janet Standen Related Seminars and Products


Scoot Insights

Janet Standen turns questions into directions fast - through bringing fresh qualitative insights to brands & businesses in an accelerated process that does not compromise depth of learning. As Co-Founder of Scoot Insights, she leverages over 30 years of consumer & B2B marketing experience to unearth insights that are relevant and actionable, to help management teams make more powerful decisions. Janet is a customer-driven innovation, brand positioning, communication & team facilitation specialist, with a breadth of research experience gained working in the US and in the UK/Europe across many categories and target audiences.

Janet served on the board of QRCA for 4 years and was the 2022 President’s Award recipient for outstanding service to the qualitative research industry and community. She is Co-Chair of the QRCA UX SIG. Janet is Co-Founder and remains actively involved in MRxPros.