Repositioning What Social Means in a Social Media Defined World


Knowledge about family history is generally acquired through socialization with stories and photos. Translating this behavior into digital experiences is an opportunity to build novel products for Ancestry, however, the term “social” is loaded. In this session, we will touch on Bourdieu’s social capital theory and the co-creation mapping which led the team to reconsider how they thought about the target segment and their behaviors when acquiring and sharing family history knowledge.