Empathetic Fitness: A Path to Delivering on Empathy


We're told that the path to delivering user value as UXers is through the generous application of empathy. This presumes that we arrive to work capable of experiencing and applying empathy. Let's look at that - empathetic fitness describes who we have to be to do the work that UX demands. This talk will detail how UX will change when empathetic fitness reaches critical mass.