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QRCA + Burke Institute Learning Series - Building Rapport (4)
Original Program Date :
In video #4 we will cover how skilled moderators build rapport during interviews and focus groups. When participants feel safe, and listened to, they drop their barriers, and the truth comes out. Did you ever wonder why you share more with some people than others? Great moderators turn interviews into conversations that open the door for learning and valuable insights.
Jim Berling, Burke Institute
